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FREQUENTLY ASKED QUESTIONS

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • How can I place an order?
    Ordering from Unite Shirts is easy! Simply browse our collection, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to complete your order securely.
  • Can I customize or personalize an item?
    Absolutely! We offer a user-friendly customization tool that allows you to personalize the design on our shirts. You can add custom text, choose from a selection of fonts, and even upload your own images or logos to create a truly unique shirt.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • What is your return policy?
    We want you to love your purchase! If you're not completely satisfied, you may return unworn and unwashed items within 30 days of delivery. Custom orders, are however, not eligible for returns and refunds. Please review our full Return Policy for more details.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What payment methods do you accept?
    We accept major credit cards (Visa, Mastercard, American Express), as well as PayPal for a smooth and secure checkout experience.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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